Ooze requires each Ooze battery to be charged with only an Ooze charger to be covered under warranty. This is to protect you and your battery from overheating, not to force you to only buy from us!
We stand fully behind each product we make, but once it's in your possession, it's up to you to keep it in working condition for as long as possible. Routine maintenance of your Ooze product is key, and should keep you happy and high for years to come!
Ooze now offers shipping insurance for every order! Adding Route insurance to your purchase guarantees you'll get a replacement or refund quickly in the event that your package arrives damaged, is stolen, or lost in the mail.