We stand fully behind each product we make, but once it's in your possession, it's up to you to keep it in working condition for as long as possible. Routine maintenance of your Ooze product is key, and should keep you happy and high for years to come!
Ooze now offers shipping insurance for every order! Adding Route insurance to your purchase guarantees you'll get a replacement or refund quickly in the event that your package arrives damaged, is stolen, or lost in the mail.
Ooze batteries are made to a high standard of quality, but sometimes unexpected errors still occur. We back up each and every battery we produce with a warranty, and we'll always replace a device that stops working out of nowhere!
We don’t shy away when it comes to our high-quality vaping products, which is why we offer the best vape battery warranty in the industry. Not only are all of our vape batteries rechargeable, but they come with a lifetime warranty!
Go to hit your Ooze pen and it just flashes at you? You might be able to fix it easily yourself! Check out our tips for getting your vape pen battery back in tip top shape before reaching out to customer support.