Is my package covered during shipping?

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Ooze does not personally cover packages that have been lost, stolen, or damaged in transit. However, we do have Route packaging insurance available for purchase before you check out that covers these types of issues. If you need to file a claim with Route, please check your confirmation email. Or you can visit Route.com and file a claim with your email or order number.

Want to learn more about Route?
Click here to read their policies.

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