At Ooze, our goal is to provide you with the quality vaporizer pens and accessories that you deserve. If your product doesn’t live up to these expectations, we want to know. If you’re not satisfied with your purchase, we’re happy to offer a 30-day money back guarantee for any purchases made off Oozelife.com.
For any unused and undamaged Ooze product that was purchased from the Ooze Life website, simply return the merchandise and proof of purchase at your own expense via traceable mail. Once we receive your items and they pass inspection, we’ll issue your refund (minus shipping and handling).
Note: Ooze is not responsible for lost or stolen packages.