What applies under warranty?

Each Ooze battery is covered by a limited warranty. The battery MUST be charged each time with an ooze charger. Charging an Ooze battery with a non-Ooze charger will automatically void the warranty. The warranty does NOT cover lost or stolen batteries as well as physical damage incurred by the battery. Physical damage includes exposed wires, dents, defacement, or alterations made to the battery. 

When you make any changes or attempt to physically alter the battery, you automatically void the warranty. 

If for any reason your battery stops working, please click the link on this page, and fill out your full name, order number, shipping address, and product details. All requests will be processed by our support team, who will get back to you in a timely manner.