What is Ooze's refund policy?
At Ooze, our goal is to provide you with the quality vaporizer pens that you deserve. If your product doesn’t live up to these expectations, we want to know. If you’re not satisfied with your purchase, we’re happy to offer a 30-day money back guarantee.
This also includes any unused and undamaged Ooze product. It must be purchased from the Ooze Life website and returned within 30 days of purchase. Simply return the merchandise and proof of purchase at your own expense via traceable mail. Once we receive your items and they pass inspection, we’ll issue your refund (minus shipping and handling).
*Ooze is not responsible for lost or stolen packages.