Ooze Product Warranty Registration
Congratulations on your new Ooze battery! We hope this device becomes your reliable daily driver and lasts you for years to come. The first step in ensuring you have a great Ooze experience is registering your battery in our system.
Why do I need to register my Ooze battery?
Battery registration activates the warranty that we provide for all our batteries. Registering the device lets us know that your battery is officially in use and imports all your information into our system.
We stand by the quality of our batteries, but in case anything should ever go wrong or it stops functioning properly, we offer a warranty. Replacements can be sent out much faster when your device is already registered in our system! You can learn more about the different warranty options we offer here.
Where can I find my authentication code?
The first step in registering your device is to locate the authentication code. You can find this code in one of two places:
1) It is etched into the outside of your device. It will be located at the very bottom of the device, and should be in line with the button.
2) If there is not a number etched into the outside of your device, check inside the product’s package for a small warranty card with a scratch-off section. Use a coin to scratch the silver off, and the serial number will be revealed.
3) If you cannot locate the code on your device and your package does not have a scratch-off code, please email our support team at firstname.lastname@example.org.
At no point should you ever try to open up the device. We do not etch authentication codes onto the actual battery power source inside the device. This is a safety hazard, and we never recommend exposing the internal components of your device or making alterations to it of any kind.
Is this a recent purchase from Oozelife.com?
For a battery purchase on oozelife.com within 30 days from the delivery date, please send an email to email@example.com right away. In your email, explain the issue that your battery is having, and be sure to include the order number of your purchase. Once we verify your information in our system, we can issue a replacement right away and send you a prepaid shipping label to send the non-working battery back to us.
Registration takes just a few minutes, simply fill out the form below. If your battery ever starts acting up, you can file your warranty claim just as quickly here. Welcome and enjoy the Ooze Life!