Why do I need to register my Ooze battery?
Registering your device ensures that you have purchased an authentic Ooze product and activates your warranty!
Where can I find my authentication code?
You can find this code in one of three places:
- The code is etched onto the outside of your device, near the base.
- If there is not a code etched onto your device, check inside the package for a small warranty card with a scratch-off section. Scratch the silver off and the serial code will be revealed.
- If you cannot locate the code on your device and your package does not have a scratch-off code, please email our support team at support@oozelife.com.
At no point should you ever try to open up the device. We do not etch authentication codes onto the actual battery power source inside the device. This is a safety hazard and voids your warranty. We never recommend exposing the internal components of your device or making alterations to it of any kind!