We stand fully behind each product we make, but once it's in your possession, it's up to you to keep it in working condition for as long as possible. Routine maintenance of your Ooze product is key, and should keep you happy and high for years to come!
Not only are Ooze batteries a cut above the rest, but our chargers are, too. Ooze Smart USB Chargers automatically detect a full charge, and immediately shut off to preserve the life span of your vaporizer. Learn more about the science here!
Ooze batteries are made to a high standard of quality, but sometimes unexpected errors still occur. We back up each and every battery we produce with a warranty, and we'll always replace a device that stops working out of nowhere!
Is your Ooze pen flashing green and you can't get a hit? There are a few tricks you can try to get it back in working order before contacting our customer support team to redeem the warranty we back up each and every vape pen battery with.
Go to hit your Ooze pen and it just flashes at you? You might be able to fix it easily yourself! Check out our tips for getting your vape pen battery back in tip top shape before reaching out to customer support.